Email support

If you need us:

To maintain the best possible price for an e-mail signature solution we've chosen to offer support through email. In some cases it may be slower than phone support but email signature management is not a critical buissines application and with email support we keep our pricing low. It also ebables us to support customers from every timezone worldwide. Normally we react on support or configuration questions within 8 hours but it's no garantee.

One of the biggest advantages of our licening model is that support is included in the credit price. Although support doesn't cover the creation or mainenance of email signatures in your organisation we'll always help you with installation and/or configuration. Subscriptio is very easy to setup. Support is provided to 'Subscriptio Managers'. This is normally the IT administrator or IT manager of the organisation. End users can contact them with support questions.

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